Seven minutes is all you get to make a positive first impression. In the first seven minutes of contact, guests decide whether they are coming back.
We belive every single guest is a gift from God. And, we believe you can tell a lot about somebody by the way they treat the gifts they have been given. The First Impressions Team goes out of our way to create a warm, welcoming environment, thankful for each gift God has given.
Please arrive at 7:00 to begin preparing coffee, hot chocolate, hot water & ice water.
Make sure to re- stock, if needed, all supplies such as coffee cups, water cups, stirrers,
cup lids, napkins, cup sleeves, sugars.
We have 3 different types of creamer: Hazelnut, Vanilla, Half & Half. These need to be
filled in the creamer dispensers marked as such.
To make coffee:
Add white paper filter to the coffee filter
Add 1 pack of coffee to the filter container
Insert filter container into coffee machine
Place carafe under filter (complete with open lid & dispenser pump)
Fill plastic pitcher with water to the fill line ( there is a clear & a blue pitcher for this)
Pour water into coffee machine
When coffee has finished dripping, close lid and place on cart. Repeat until all carafes
are filled
Fresh Water – Add ice to large water container and fill with water and sit on stand
provided. Take to coffee station
Hot Chocolate- Place large plastic pitcher beneath coffee maker and run 1 & 1⁄2 small
pitchers of water into it with 2 & 1⁄2 scoops of hot chocolate powder. Stir well and pour
into hot chocolate carafe.
Hot Water – Place hot water carafe beneath coffee maker (complete with open lid &
dispenser pump) and run 1 & 1⁄2 small pitchers of water into it.
All coffee carafes should be filled and placed in coffee station for first service.
-Any empty coffee carafes before you go to service can be left brewing when
you leave to attend
Doughnuts - Take 1 box of glazed doughnuts & 2 boxes of assorted doughnuts out to
coffee station at 8:00
Please arrive at 9:30 to begin preparing coffee, hot chocolate, hot water, & ice water. Most of this is making sure everything is 'topped off' for the 10:00 service. Make sure all coffee carafes are full as well as hot chocolate, hot water & ice water. Be sure to restock any items needed: coffee sleeves & lids, coffee cups, water cups, napkins, stirrers, sugars. Check and refill, if needed, the 3 different creamer containers. To make coffee: Add white paper filter to the coffee filter Add 1 pack of coffee to the filter container Insert filter container into coffee machine Place carafe under filter (complete with open lid & dispenser pump) Fill small plastic pitcher with water to the fill line ( there is a clear & a blue pitcher for this) Pour water into the coffee machine When coffee has finished dripping, close lid and place on cart Repeat until all carafes are filled There are separate filter containers for hot water & coffee – they are marked on the handle Fresh Water - Be sure to check the water container and fill with more ice & water, if needed. Doing this in the kitchen is best. If water level drops, you can fill the water pitchers and fill at the coffee station counter instead of bringing the water container to the kitchen. Hot Chocolate - If there is any left from the 8:30 service, make needed amount to fill the carafe. Hot chocolate can be made in the large plastic pitcher and poured into carafe. Hot Water – Be sure to check this and add if needed. Place hot water carafe under the filter container with no filter and run needed amount to top off. All coffee, hot chocolate, hot water carafes should be filled and placed in coffee station at 9:30 for second service. Doughuts - Take 1 box of glazed & 2 boxes of assorted doughnuts to coffee station at 9:45.
Please arrive at the church at 11:00 Check containers of coffee on serving cart in kitchen. This will determine how much more coffee needs to be made. We should have (5) full carafes for this service. Check hot chocolate carafe. If over half full, no need to make more. If less than 1⁄2 full, make up amount needed for 1⁄2 carafe. Check hot water. There should be at least 1⁄2 carafe of hot water. Check creamer containers. They should only be filled halfway for 3rd service. Check ice water. There should always be ice water in the container on the coffee counter. Add more ice and water if needed ( 1⁄2 to 3⁄4 full) To make coffee: Add white paper filter to the coffee filter Add 1 pack of coffee to the filter containers Insert filter container into coffee machine Place coffee pot under filter (complete with lid pulled back & dispenser pump in place) Fill plastic container with water to the fill line Pour water into coffee machine When coffee has finished dripping, close lid and put on the serving cart. Doughnuts: Remaining boxes of doughnuts to go out in the coffee station at 11:15. Here's where it can get tricky. If the 10:00 service is running late, take only 1 or 2 boxes out at this time, with the others in the kitchen until most of the prior service has left. Otherwise, you will not have doughnuts for the people coming to the 11:30 service. This is a judgment call. Clean Up: Start clean up process at the 2nd and last prayer of the service. Pour out unused creamer, wash creamer containers and leave to drain. You can also put them in a bowl of soaking water and the team leader will put away to drain. Pour out any leftover coffee and water, unless there is an evening event that could use the leftover coffee. If there is an event in the evening, place carafes with coffee on the serving cart and wash all other carafes and turn over on counter with towel to drain & dry, lids & dispenser pumps as well. After service has let out and the lobby is cleared, empty all trash cans in kitchen, coffee station, & lobby and replace with clean trash bag (kept under coffee station counter) Leave full trash bags either in front lobby ( only if everyone is gone) or in the kitchen. Someone will take to the dumpster . If you need any help just ask the team leader and they will be happy to help you.